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The Blade Order » General » PC Help
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I need help deciding
Reefus
Hello
I need some opinions on a new pc
Disregarding what people think about the manufacturer (Dell vs Alienware) which PC do you think is the better deal.

XPS 420 QX9650 Extreme Core 2 Quad Processor (3.00GHz, 12MB, 1333MHz) S
Save 340 £ Inc Vat 1 S
English - XPS 420 System Docs (UK power cord) 1 S
XPS 420 Resource DVD 1 S
Memory 4GB Dual Channel DDR2 800MHz [4x1024MB] Memory 1 S
19-in-1 Bluetooth Media Card Reader 1 S
Hard Drive 160GB Serial ATA non Raid (10000 Rpm) 1 S
16X DVD+/-RW 1 S
ROXIO Software Creator / MYDVD 10.1 1 S
Display : Not Included 1 S
Graphics Card : 512MB ATI Radeon 3870 1 S
Sound Blaster X-Fi Xtreme Gamer PCI Soundcard 1 S
Speakers Not Included 1 S
Modem Not Included 1 S
Logitech G5 Full Speed USB Laser Gaming Mouse 1 S
Logitech G15 Gaming Keyboard - UK & Ireland 1 S
English Windows Vista Home Premium 1 S
English Microsoft Works 9.0 (Word Processor, Spreadsheet, Outlook Express, Powerpoint Viewer) (With Recovery CD) 1 S
Dell Support Center 2.0 1 S
English Adobe Reader 8.1 (No Recovery CD) 1 S
UK Internet Service Provider - Tiscali (w/CD) 1 S
English McAfee 9.0 Security Centre 30 Day Trial Version (No Recovery CD) 1 S
3Yr XPS Premium Warranty Support - Priority Call In and Onsite Support 1 S
1Yr XPS Premium Warranty Support - Priority Call In and Onsite Support 1 S
1Yr Accidental Damage Support 1 S
** Accidental Damage Module (1 Year) 1 S
** Complete Care Accidental Damage (1 Year)

Cost = £1498.13

Or

Processor: AMD® Phenom™ X4 9850 Black Edition Quad Core 2.5GHz 4 x 512KB L2 Cache
Processor Cooling : Alienware® Standard System Cooling
Operating System: Genuine Windows® Vista Home Premium - English
Alienware P2 Chassis : Alienware® P2 Chassis - Space Black
System Lighting: Alienware® Standard System Lighting - Fusion Red
Acoustic Dampening: None
Motherboard: Alienware® Approved AMD® 790FX Motherboard
Includes PCI-Express 2.0, BIOS Overclocking Utility, and Support for AMD Phenom Quad-Core Processors
Power Supply: 750 Watt Alienware® Approved Multi-GPU Power Supply
Graphics Processor : Single Graphics Cards - 512MB ATI® Radeon™ HD 3870
Memory: 4GB Dual Channel DDR2 SDRAM at 800MHz - 4 x 1024MB
System Drive: Single Drive Configuration - 160GB Serial ATA 1.5Gb/s 10,000 RPM w/ NCQ & 16MB Cache
Storage Drive: None
Additional Storage Drive: None
Primary CD ROM/DVD ROM : 20X Dual Layer DVD±RW/CD-RW Writer
Secondary CD ROM/DVD ROM : None
Enthusiast Essentials: Single High Performance Gigabit Ethernet Port
Physics Processor : None
Sound Hardware: Creative Sound Blaster® X-Fi Xtreme Gamer
Monitor: (None)
Keyboard: Logitech® G15 Gaming Keyboard - UK
Mouse: Razer Diamondback 3D Mouse - Green
Warranty: AlienCare 2-Year Free Phone 24/7 and Collect & Return
AlienContact: Added Bonus with any AlienSupport Selection
AlienContact - Remote Alienware Support
Security Software: None
Alienware Extras: AlienWiring - Exclusive Internal Wire Management - £50 Value - FREE!

Cost = £1,627.84

My heart says go for the alienware but my brain tells me the Dell is not only cheaper its a better PC
 
BigChubby
Well we use dell computers at my company and personally i hate them, i would choose the alienware for various reason

1, Customer support - Dells is awful, Aliens is absolutley top notch i have had several Alienware pc's over the years and the guys at the tech support and customer servicesa really know what they are talking about.

2, Alien Machines are indestructable they take alot of time testing the hardware they put into the machines and make sure everything runs as it should do, Dell on the other hand take whatever on paper appears to be the best and chuck it all in a box with sub standard parts such as cooling, graphics etc

3, If you dont take alienware take some time to shop around for a machine of similar spec to the deal from dell i garuntee you'll find it alot cheaper elsewhere, dell are very overpriced, Alien you get what you pay for and its always worth it

4, Dont be fooled by the packs dell offer in support, the company i work for pay for Dell Gold Support (just means we bypass first line tech) and what they claim to be accidental dmg etc means what Dell as a company class as accidental dmg, the only cover from dell that covers you for everything is called complete care and it costs an arm and a leg

Take a look at places such as www.pcspecialist.co.uk machines built to exactly what you ask for, i bought my last machine from these guys and i have to say its been a pleasure, nothing has gone wrong with it so far and i've had it about 7 months

Hope this helps in your decision Smile

Edit: the only "better" pieces i see in the dell machine are the processors, otherwise the alien is the same or better in all other areas

John
Edited by BigChubby on 22-05-2008 16:08
 
Reefus

Quote

Songbird wrote:
Well we use dell computers at my company and personally i hate them, i would choose the alienware for various reason

1, Customer support - Dells is awful, Aliens is absolutley top notch i have had several Alienware pc's over the years and the guys at the tech support and customer servicesa really know what they are talking about.

2, Alien Machines are indestructable they take alot of time testing the hardware they put into the machines and make sure everything runs as it should do, Dell on the other hand take whatever on paper appears to be the best and chuck it all in a box with sub standard parts such as cooling, graphics etc

3, If you dont take alienware take some time to shop around for a machine of similar spec to the deal from dell i garuntee you'll find it alot cheaper elsewhere, dell are very overpriced, Alien you get what you pay for and its always worth it

4, Dont be fooled by the packs dell offer in support, the company i work for pay for Dell Gold Support (just means we bypass first line tech) and what they claim to be accidental dmg etc means what Dell as a company class as accidental dmg, the only cover from dell that covers you for everything is called complete care and it costs an arm and a leg

Take a look at places such as www.pcspecialist.co.uk machines built to exactly what you ask for, i bought my last machine from these guys and i have to say its been a pleasure, nothing has gone wrong with it so far and i've had it about 7 months

Hope this helps in your decision Smile

Edit: the only "better" pieces i see in the dell machine are the processors, otherwise the alien is the same or better in all other areas

John



Thanks for the input.
Thats strange because we use dell at the school I work in and I find the tech support awesome.If something is faulty they send a new part out that day and I just send the faulty part back with the same courier.
Ive also had a Dell xps Gen3 for coming up for 4 years with absolutley no trouble with it and still plays CoD4 Smile

My only interaction with alienware has been with the sales team and Ive found them positively awful.Any question Ive asked them has been met with dumbstruck silence, even when I asked them if coupon codes actually existed as Ive never seen one.
I suppose its apples and oranges but Im more interested in the specs of the pc not who is supplying it.

I may well ditch the accidental cover if I do go for the Dell
As for the processors yes the Dell is miles better especially for gaming which is what I'll mostly use it for.The other stuff I more or less kept the same to compare prices its quite a lot of money to fork out as it is let alone paying that much more for a slower machine.

Im only really interested in Dells or Alienware.Mainly because I know and like Dell (always loved my Gen3) but have always wanted an alienware if they weren't so overpriced
 
BigChubby
Then i would say for sure go with the Dell, your experiances sound alot better than the ones i go through.. quesiton like have you rebooted!! i work in tech support dont treat me like a user lol Smile

The Alien sales people are kinda yeah... well.. lol clueless but then i find most PC sales people are they just hang on buzz words like Quad core but dont actually know what it is or does.

As you say though apples and oranges and it comes down to personal preference and experiance with the machines your listing as both are pretty much equal, i think Dell now own Alienware as well?

GL though with whichever you decide both sexy machines Smile
 
hazuki
to help a bit.

DELL == Alienware

and if i;m correct dell is stopping with makening gamingpc
Edited by hazuki on 23-05-2008 06:36
Warlock are mages who conquered there fear of the shadows
There may be war, there may be chaos but one thing will overrule them all TOTAL DESTRUCTION!

Hazuki / 70 Warlock / tail 410 * herb 450
Hazukar / 58 paladin /mining ? * bs ?
 
Fisty
Alienware is ownd by Dell Wink
A litle angry mage, that is me..
Fisty Mage 80 profile: Enchanter Tailer
Nevar Prist 80
Náin Hunter 80
 
Reefus

Quote

Disregarding what people think about the manufacturer (Dell vs Alienware) which PC do you think is the better deal.


Pfft
 
Versipellis
first of all i don't like AMD processors.. intel ftw no matter what
second thing is Alienware is something like this : give ppl the ability to customise their computers as a brand and just for the Alienware name charge them for 600 € more.. and i recommend you to wait for the oppinion of Dgtall about this.. i'll let him know about your little problem here Smile other then that gl m8 Smile
www.siglaunch.com/sigs/wow/6/2/9/3/2/2362932nlaAG.png
DPS with a "tude".. How suprising..

You can run.. But you just die tired..
 
Reefus
I still like the opinions guys but I have gone for the Dell, as you say Intel ftw.
Only difference on the spec above is I have swapped the ATI3870 for a Nvidia 8800GT.
 
Versipellis
goodboy... just go for intel and Nvidia and you won't regret..
www.siglaunch.com/sigs/wow/6/2/9/3/2/2362932nlaAG.png
DPS with a "tude".. How suprising..

You can run.. But you just die tired..
 
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